Workwear Exchange Service & Returns

Exchange Service 

For an exchange please email ah@sheahans.ie, with the following details 

1.An order number

2.The item you received and

3.The item you require

A fee of €5, is necessary to cover delivery. It can be paid Click Here. This does not cover collection of your item as you are responsible for returning the item.

Once we receive and inspect the item, we will send out the replacement. This fee does not apply to an error on our end.

Our policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately cannot offer you an exchange or a refund.

To be eligible for an exchange or a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.

To complete your exchange or refund, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable), 
any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ah@sheahans.ie.

Shipping
To return your product, you should mail your product to: Sheahan's Homevalue, Nenagh, Tipperary, E45 HP70, Ireland. We don't offer a collection service.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund we will deduct a shipping cost of €7 for each parcel delivered.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.